Privacy Policy

Privacy and Security Policy – Fitavelle™

1. Introduction

Welcome to the Fitavelle™ website. We respect your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and under what conditions we may share it when you visit or make a purchase on our website www.fitavelle.com (hereinafter referred to as "the Site").

2. Data We Collect

2.1. Device Information

When you visit our site, certain information is automatically collected, such as:

• browser type,

• IP address,

• time zone,

• cookies installed on your device,

• pages or products viewed,

• search terms used,

• your general interaction with the Site.

This data is referred to as "Device Information".

2.2. Technologies Used to Collect This Data

• Cookies: small files placed on your device, often containing a unique identifier. To learn more or disable cookies, visit: www.allaboutcookies.org

• Log files: track actions on the Site (IP address, browser, pages visited, date/time, etc.)

• Web beacons / pixels / tags: tools used to track your navigation.

2.3. Order Information

When you make a purchase, we collect the following data:

• first and last name,

• billing and shipping address,

• payment information (including credit card number),

• email address and phone number.

This data is referred to as "Order Information".

Personal data = Device Information + Order Information

3. Use of Your Personal Data

We use your data to:

• process and deliver your orders,

• send you invoices or confirmations,

• communicate with you,

• detect fraud or potential risks,

• personalize our marketing offers (if you have consented),

• analyze and improve the user experience on our Site.

4. Sharing Your Personal Data

Your data may be shared with:

• Shopify (store management) – policy here: https://www.shopify.com/legal/privacy

• Google Analytics (traffic analysis) – more info here: https://www.google.com/intl/en/policies/privacy/
  You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also disclose your data if required by law (e.g., subpoena, legal investigation).

5. Targeted Advertising

We may use your data to offer personalized advertising.

To disable targeted advertising:

• Facebook settings

• Google settings

• Bing settings

• DAA opt-out

6. “Do Not Track” Signal

We do not alter our data collection practices when your browser sends a “Do Not Track” signal.

7. Your Rights (EU Residents)

In accordance with the GDPR, you have the following rights:

• right to access your personal data,

• right to correct or delete it,

• right to withdraw your consent,

• right to object to certain uses,

• right to data portability.

To exercise your rights: contact@fitavelle.com

Note: Your data may be transferred outside the European Union, including to Canada and the United States.

8. Data Retention

We retain your order data for as long as necessary to fulfill legal, tax, and business obligations, unless you request deletion.

9. Changes to This Policy

We may update this policy at any time to reflect legal or technical changes. The most recent version will always be available on this page.

10. Use by Minors

Our site is not intended for individuals under the age of 18.

11. Contact

For any questions regarding this privacy policy, please contact us at:
📧 contact@fitavelle.com